Privacy Policy
We will only use the information that we collect from you in accordance with the Data Protection Act 1998. The information that we collect includes:

Your Name
Address
Phone Number
Email Address
Credit/debit card details

We do not pass your name onto other companies other than WorldPay who process all our online transactions so you can rest assured that you won't receive any mailings other than from ourselves. We are proud of our database and we don't want our Quintessentially customers to be sent anything that has not come directly from us!

From time to time we may send you special offers by email or post. Please email us if you would like to come off our list or are moving house.

Our Guarantee
Many of our products are handmade by us and those that are not are chosen with great care - we hope you are happy with them. We at Quintessentially endeavour to give 100% service to our customers but we all have ‘one of those days’ from time to time, so if for any reason you are not satisfied, please return the product within 7 days. We will then make a refund or supply you with another product. Please return to:

11 West Street, Lacock, Wiltshire, SN15 2LH, 01249 730 100.

Legal Statement
Prices include VAT at the prevailing rate. Every reasonable care has been taken to ensure that the reproduction of images and the descriptions of the products are accurate on the site and represent a fair indication of the product, however slight variations may occur.